Description
Key Features - Gold our most popular support for the automotive industry
Gold provides technical phone support for both light and heavy mechanics for up to 8 diagnostic jobs every 12 months.
One job may involve multiple phone calls - if you require more jobs, easily upgrade to Platinum.
We recommend searching the technical bulletins before logging a diagnostic case to maximise job allocation.
Technical Bulletins
Technical Bulletins (TBs) are created by Clinton Brett, a Heavy Diesel Mechanic and Diesel Fuel Injection Specialist. Clint is well-known for his clear, easy to understand technical articles.
The bulletin library can be searched using fault codes or symptoms, alternatively, search via vehicle make and model.
TBs can be downloaded for easy printing. Our bulletins are live documents that are updated and revised as new information becomes available regarding specific issues.
Amongst our TBs you will also find instructional, educational videos and procedures, great for toolbox meetings and staff training; examples below:
Online Training
A range of online training sessions are included to improve understanding of diesel systems and enhance diagnostic techniques.
8 Phone Diagnostic Cases
Monday to Thursday
Log your diagnostic job online
Receive a response within 3 hours
Your job is prioritised to get assistance at a time when you need it most!
Email summary of diagnostic advice and recommendations
Follow up on all jobs until complete
Access over 270 Technical Bulletins
Search by vehicle make and model
Search by fault codes or symptoms
Instructional videos
New bulletins added every month
Bulletins are revised as required
Exclusive Member Discounts
5% off scheduled in-class training
5% off online training
5% off equipment and parts
$145 off HaynesPro subscription
What our members say. . .
What our members say. . .
Excellent value, extremely knowledgeable, a must for every workshop working on diesel equipment.
Highly recommended.
Honestly, I don't know how we ever got by without them! With the amount of diesels on the road today, having these guys on your side is invaluable!
Clint and Jodi are so good to deal with and have got me out of many a tight spot and I cannot recommend them enough.